Shipping policy
At Kurokaze, we work with Printful to fulfill and ship all orders. Please read our shipping policy carefully before placing an order.
Order Processing
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All products are made to order.
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Processing time usually takes 2–5 business days before shipment.
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Once your order has been fulfilled, you will receive a shipping confirmation email with tracking details.
Shipping Times
Estimated delivery times vary by location:
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United States: 3–7 business days after fulfillment
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Europe: 5–10 business days after fulfillment
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International: 7–20 business days after fulfillment
⚠️ Please note that these are estimates and actual delivery times may vary due to customs, local postal services, or unforeseen delays.
Shipping Rates
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Shipping costs are calculated at checkout based on your location and order weight.
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Free shipping promotions (if available) will be applied automatically.
Lost or Delayed Shipments
Kurokaze is not responsible for delays caused by couriers, customs, or other factors outside our control. If your package is significantly delayed or lost, please contact us at miguelbaez597@gmail.com, and we will work with Printful and the shipping carrier to resolve the issue.
Wrong Address Policy
Customers are responsible for providing the correct shipping address at checkout. We cannot be held liable for orders shipped to an incorrect address provided by the customer.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery at miguelbaez597@gmail.com with photos and your order number. We will work with Printful to resolve the issue and arrange a replacement if necessary.